Shipping information

We ship with DHL and, in exceptional cases, with UPS or FedEx.

Delivery times

Germany: 2–4 days

Austria: 4–6 days

Other EU countries: 4–6 days

Shipping costs

Germany

€6 shipping. Free on orders of €70 or more, or with 2 or more items.

Austria

€8 shipping. Free on orders of €70 or more, or with 2 or more items.

Other EU countries (including France)

€15 shipping. Free on orders of €120 or more.

Other countries

Shipping costs are shown at checkout.

Once your order has shipped, you will receive an email with tracking information. All shipments are insured.

30-day returns:

You may register your order for return within 30 days of receipt. Return shipping costs are your responsibility.

Please return the umbrella complete and securely packaged. Handle it only as necessary to inspect its condition, properties and operation.

Full instructions and the return process can be found on the returns page. For assistance, contact hello@sapordesign.com.