Shipping Information

Your satisfaction is at the centre of everything we do and we want to offer you a special experience and unique products.

We offer free shipping from 60€ within Germany so that you can familiarise yourself with our concept without any problems. You have an extended right of return of 30 days.

Parcels usually arrive within 2 to 5 days.

We endeavour to hand over your order to the shipping service provider within 24 hours of purchase.

We currently ship climate-neutral with DHL and DPD.

If you have any questions or problems with your order, please contact us at hello@sapordesign.com. Lina or Yannick will get back to you.



Where do you ship to?
Mainly to all European countries, but we ship our products quickly and easily worldwide.



How do you ship and how long does it take?
We currently ship our parcels with DHL and DPD. All shipments are insured and will be replaced by us in the event of loss. The delivery time for Germany is usually no more than 5 days and 7 days for Austria.



Can I return my order?
Of course you can return your order within 30 days of receipt without giving any reason and we will refund the purchase price. The products must of course be intact and unopened.

We would like to take this opportunity to kindly point out that we are a young company and that we dispatch all items ourselves based on quality checks and your experience. Every return means considerable effort for us.


Can I track my parcel?
You will receive an email from us with a tracking number when your parcel is dispatched, which you can use to track the status of your delivery. Different products may be sent in different consignments. We will also inform you of this by e-mail.

What does shipping to Austria cost?

Shipping to Austria is free of charge for orders over 70 euros. Below that, shipping costs 6.00 euros.